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  • The Most Thoughtful Technical Service

    100%SLA operation stably support

    According to Service Level Agreement (SLA), DNS Ultimate promises that users can enjoy 100% SLA. DNS server will be never shutdown, so users can use it whenever needed.
    Abnormal operation warning system
    Once information has been modified, users will receive reminder.
    Once uses log in different places, users will receive reminder.
    Once the record has been modified, users will receive reminder.
    Once the domain name has been changed, users will receive reminder.
    Once the record has been added abnormally, users will receive reminder.
    Once the domain name is expired, users will receive reminder.
    24/7 technical support
    There are many ways to contact us, such as ticket system, telephone, QQ, email and WeChat. Whenever you want, we is capable of providing you technical support, and solve all the problems professionally and quickly.
    Refund money without giving a reason in 7 days
    Refund money without giving a reason in 7 days is the protection of right and interest of DNS Ultimate’s users. Users can ask for refund money without a reason or any quality issue of the product.
    VIP exclusive service
    Exclusive service channel
    VIP users enjoy independent server clusters spread across dozens of large and medium-size cities in China. They also enjoy 180G broadband, so even though the servers process hundreds of millions of request, it takes only 5ms to respond. The ability of defense against hackers’ attack is up to 80G (90million Q/S). More stable resolution, more comprehensive function and stronger defense are for VIP.
    Exclusive service manager
    Only VIP enable to exclusive pre-sales, after-sales manager, one-on-one and 24-hour exclusive service.
    Priority
    VIP do not need to wait because of the priority. They are served as soon as possible.
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